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Terms & Conditions We know
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NAHS Service's Office Internal and External Clean Carpet Cleaning Schools and Universities Retail Shops Government Buildings Banks Hospitals and Doctors Surgeries Computer firms Any Other commercial dwellings Restaurants, bars and clubs Sport and leisure facilities Nursing Homes/Care Homes Hotels Venues Terms & Conditions 1) In these Terms and Conditions, First-Edge shall mean. First-Edge 2) Unless otherwise stated in writing, these Conditions which supersede any earlier sets of Conditions, shall override any Terms and Conditions stipulated incorporated or referred to by the customers whether in the booking or elsewhere and all Guarantees, Warranties, or Conditions whether expressed or implied howsoever are excluded and hereby negated. No amendments to these Conditions are allowed save those which may be agreed in writing by an authorised officer of First-Edge . 3) First-Edge gives no warranty about any of First-Edge Services which is sold as to its quality, suitability or otherwise. 4) The Contract - A Registration contract shall be deemed to have been made between First-Edge and the registered member client when the client has confirmed the requirements by email, letter, telex or facsimile and First-Edge has accepted such a Registration. 5.Schedule of Payment a) A membership Payment as stipulated at the time of the booking must be paid to First-Edge within twenty working days from the date of the registered. Otherwise the Registration will be cancelled at the discretion of First-Edge . b) Any Final balances must be paid to First-Edge no later than eight working days prior to the first day of any booked schedule other than overnight flights or immediate booking required and arranged by any First-Edge Personal Assistant and Confirmed by First-Edge main line supervisor.. c) If the booking is made within eight weeks of the first day of any booked Event, the deposit and the final balance must be paid to First-Edge within fourteen working days from the date of the booking. d) For all main registered Purchases such as property and lifestyle uses, Advance payment is required to be deposited into First-Edge Clients Account before any of the transaction is completed e) For any lifestyle bookings made of the first day of the Event and for additions made during the Event payment must be made by an authorised credit card through your Embassy. f) All payments made by credit card will be subject to a 2% service charge. b) Any Final balances must be paid to First-Edge no later than eight weeks prior to the first day of any bookings. c) If the booking is made within eight weeks of the first day of the booked Event, the deposit and the final balance must be paid to First-Edge within five working days from the date of booking. 6) Tickets and other admission documents will not under any circumstances be issued prior to receipt and bank clearance of full payment relating to such tickets and admission documents. Cancellation and alterations of any purchases or bookings will be accepted at the sole discretion of First-Edge . In the event of the customer wishing to alter or cancel the booking any such alteration or cancellation must be confirmed in writing to First-Edge . On receipt of such cancellation or alteration instruction, the following scale of cancellation and alteration charges will be applied:
Cancellation of Membership Up to one week before the first day of the Full deposit. First-Edge will return 50% of the full deposit if the client cannot show any true reason why he or she wises to leave as a member. For all invoice type of services under no circumstances shall refunds be payable of any booking in the event of a customer cancelling any service booked by through First-Edge even if the booking was made by their card or their funds.
Amendment Fee 7) An administration charge will be added to the final balance for each amendment made to the original service booked, First-Edge trys to save where the amendment increased the size of any bookings made. Cancellation and amendment charges are not penalties, but a genuine pre-estimate of the damage that would be caused to First-Edge . 8)First-Edge has no control over the running of any management of Booked. 9)First-Edge cannot be responsible or liable whatsoever, for the non-appearance of any individual artist, performer, player or participant - participants 10) The details of any information shown in any material supplied by First-Edge are correct at the time of printing but the customer shall be responsible for checking with the event that no alterations have been made. 11) The customer hereby acknowledge that First-Edge has no liability. and no control over the pricing policy of tickets for required services and purchases of any description. 12) Services in any Hospitality packages sold are subject to any terms, conditions and limitations of liability imposed by the owners or operators of the venue for which tickets are sold. 13) First-Edge shall not be held liable for any omissions by any person not employed directly by First-Edge . First-Edge has no control over the Third Party Services and does not have any and cannot accept any liability for the actions or omissions of the organisers or operators or their servants, agents or employees. 14) First-Edge shall not be liable for any loss, damage, or expense caused by cancellation of the Event because of any government action, strike, civil commotion, national disaster or other force in no circumstances shall First-Edge be liable for any consequential loss or damage. In any event First-Edge s liability shall be limited to the price of the Hospitality Package. 15) Any complaints must be registered both on the day and in writing to First-Edge Head Office within 14 days of the Event date. First-Edge cannot be liable for any complaints received after that period but will keep the complaint on record. 16) First-Edge has no responsibility for any property or personal effects at the Event. 17) If any First-Edge organised Packages are to be posted or delivered to the client by VIP Personal Assistant First-Edge will take all the responsibility, no risk shall be given to the customer upon any items being posted to the address given by the customer. First-Edge shall not be liable for any loss, damage or cost arising by non-delivery and reserves the right to levy an additional charge for issuing replacement tickets and documents or purchases for those lost whether in the post or otherwise 18) Hospitality Packages and Tickets in them shall not be resold or transferred save as set out herein and shall not be purchased or obtained from or through any commercial agent or company or otherwise than directly from First-Edge or an appointed agent of First-Edge . If more than one Hospitality Package or ticket is issued to a customer those hospitality packages or tickets may be used only by those persons intending to accompany that customer to and at the Event. The provision of such hospitality packages and tickets by a customer to such persons without payment shall not contravene these ticket conditions. Any hospitality packages or tickets obtained in breach of these conditions shall be void and all rights conferred or evidenced by such tickets shall by nullified. Any person seeking to use a ticket in breach of these conditions in order to gain or provide entry to or remain at an Event will be liable to be refused admission to or be ejected from the venue and may be liable to legal action. 19) Hospitality Packages and Tickets therein shall not be used as competition prizes , or trade incentives, nor may they be used in raffles, lotteries, or draws whether for commercial or charitable purposes without the prior written authority of the Event which may withhold such authority at its sole discretion. 20) (UK Only) Unless otherwise agreed these Conditions and the contract shall be subject to and construed in accordance with English Law and subject to the exclusive jurisdiction of the Courts of England and Wales. It is hereby deemed that all contracts have been made in the jurisdiction of The Central London Court. 21) First-Edge give no warranties that the event's or performances) shall take place in the time and place stipulated or at all. First-Edge shall not be liable to give any refund in the event of the events or performances being cancelled or postponed.
22)
If Clause 21 is deleted (please refer to your invoice) separate terms and
conditions, in lieu of Clause 21, will be attached.
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