Terms & Conditions
1) In these Terms and Conditions, FE
Magazine shall mean. FE Magazine
Unless otherwise stated in writing, these Conditions which supersede any
earlier sets of Conditions, shall
any Terms and Conditions stipulated incorporated or referred to by the
customers whether in the booking’ or elsewhere and all Guarantees,
Warranties, or Conditions whether expressed or implied howsoever are
excluded and hereby negated. No amendments to these Conditions are allowed
save those which may be agreed in writing by an authorised officer of
FE Magazine .
FE Magazine gives no warranty about any of FE Magazine Services which is sold as to
it’s quality, suitability or otherwise.
The Contract - A Registration contract shall be deemed to have been made
between FE Magazine and the registered member client when the client has confirmed
the requirements by email, letter, telex or facsimile and FE Magazine has accepted
such a Registration.
membership Payment as stipulated at the time of the booking must be paid to
FE Magazine within twenty working days from the date of the registered. Otherwise
the Registration will be cancelled at the discretion of FE Magazine .
Final balances must be paid to FE Magazine no later than eight working days prior
to the first day of any booked schedule other than overnight flights or
immediate booking required and arranged by any FE Magazine Personal
Assistant and Confirmed by FE Magazine main line supervisor..
the booking is made within eight weeks of the first day of any booked
Event, the deposit and the final balance must be paid to FE Magazine within
fourteen working days from the date of the booking.
all main registered Purchases such as property and lifestyle uses,
Advance payment is required to be deposited into FE Magazine Clients Account
before any of the transaction is completed
any lifestyle bookings made of the first day of the Event and for additions
made during the Event payment must be made by an authorised credit card
through your Embassy.
payments made by credit card will be subject to a 2% service charge.
Final balances must be paid to FE Magazine no later than eight weeks prior to the
first day of any bookings.
the booking is made within eight weeks of the first day of the booked Event,
the deposit and the final balance must be paid to FE Magazine within five working
days from the date of booking.
6) Tickets and other admission documents will not under any circumstances be
issued prior to receipt and bank clearance of full payment relating to such
tickets and admission documents. Cancellation and alterations of any
purchases or bookings will be accepted at the sole discretion of FE Magazine . In
the event of the customer wishing to alter or cancel the booking any such
alteration or cancellation must be confirmed in writing to FE Magazine . On receipt
of such cancellation or alteration instruction, the following scale of
cancellation and alteration charges will be applied:
Cancellation of Membership
one week before the first day of the Full deposit.
will return 50% of the full deposit if the client cannot show any true
reason why he or she wises to leave as a member.
invoice type of services under no circumstances shall refunds be payable of
any booking in the event of a customer cancelling any service booked by
through FE Magazine even if the booking was made by their card or their funds.
An administration charge will be added to the final balance for each
amendment made to the original service booked, FE Magazine try’s to save where
the amendment increased the size of any bookings made.
Cancellation and amendment charges are not penalties, but a genuine
pre-estimate of the damage that would be caused to FE Magazine .
has no control over the running of any management of Booked.
cannot be responsible or liable whatsoever, for the non-appearance of any
individual artist, performer, player or participant - participants
The details of any information shown in any material supplied by
FE Magazine are
correct at the time of printing but the customer shall be responsible for
checking with the event that no alterations have been made.
The customer hereby acknowledge that FE Magazine has no liability. and no control
over the pricing policy of tickets for required services and purchases of
Services in any Hospitality packages sold are subject to any terms,
conditions and limitations of liability imposed by the owners or operators
of the venue for which tickets are sold.
FE Magazine shall not be held liable for any omissions by any person not employed
directly by FE Magazine . FE Magazine has no control over the Third Party Services and
does not have any and cannot accept any liability for the actions or
omissions of the organisers or operators or their servants, agents or
FE Magazine shall not be liable for any loss, damage, or expense caused by
cancellation of the Event because of any government action, strike, civil
commotion, national disaster or other force in no circumstances
shall FE Magazine be liable for any consequential loss or damage. In any event
FE Magazine ’s liability shall be limited to the price of the Hospitality
Any complaints must be registered both on the day and in writing to
Head Office within 14 days of the Event date. FE Magazine cannot be liable for any
complaints received after that period but will keep the complaint on record.
FE Magazine has no responsibility for any property or personal effects at the
If any FE Magazine organised Packages are to be posted or delivered to the client
by VIP Personal Assistant FE Magazine will take all the responsibility, no risk
shall be given to the customer upon any items being posted to the address
given by the customer. FE Magazine shall not be liable for any loss, damage or
cost arising by non-delivery and reserves the right to levy an additional
charge for issuing replacement tickets and documents or purchases for those
lost whether in the post or otherwise
18) Hospitality Packages and Tickets
in them shall not be resold or transferred save as set out herein and shall
not be purchased or obtained from or through any commercial agent or company
or otherwise than directly from FE Magazine or an appointed agent of
FE Magazine . If
more than one Hospitality Package or ticket is issued to a customer those
hospitality packages or tickets may be used only by those persons intending
to accompany that customer to and at the Event. The provision of such
hospitality packages and tickets by a customer to such persons without
payment shall not contravene these ticket conditions. Any hospitality
packages or tickets obtained in breach of these conditions shall be void and
all rights conferred or evidenced by such tickets shall by nullified. Any
person seeking to use a ticket in breach of these conditions in order to
gain or provide entry to or remain at an Event will be liable to be refused
admission to or be ejected from the venue and may be liable to legal action.
Hospitality Packages and Tickets therein shall not be used as competition
prizes , or trade incentives, nor may they be used in raffles, lotteries, or draws whether for commercial or charitable purposes without
the prior written authority of the Event which may withhold such authority
at its sole discretion.
(UK Only) Unless otherwise agreed these Conditions and the contract shall be
subject to and construed in accordance with English Law and subject to the
exclusive jurisdiction of the Courts of England and Wales. It is hereby
deemed that all contracts have been made in the jurisdiction of The Central
FE Magazine give no warranties that the event's or performances) shall take
place in the time and place stipulated or at all. FE Magazine shall not be liable
to give any refund in the event of the events or performances being
cancelled or postponed.
If Clause 21 is deleted (please refer to your invoice) separate terms and
conditions, in lieu of Clause 21, will be attached.
already have about your use of our services (such as the lifestyle you and your
family have) for your PA purposes.
This means we can tell you about any new FE Magazine services, pricing packages and
special offers, which we believe may particularly interest you.
need your consent to be given through your PA. And all the benefits that this
processing provides and will assume we have it, unless you tell us otherwise by
completing our opt-out form.
Home users can here.
Business customers can
if you are currently registering, you will need to complete the registration
the privacy and security of your personal information. FE Magazine is registered under
the data protection laws in the United Kingdom and takes all reasonable care to
prevent any unauthorised access to your personal information.
information which identifies you as an individual, or is capable of doing so.
Accordingly, we may hold and use data about you in your capacity as a consumer,
a business customer, or as an individual acting on behalf of a business
you are using our services, by continuing to do so, you indicate your agreement
other third party services, or to any other FE Magazine third party web sites or
companies even if we host them or give you access them from our web site or our
FE Magazine head office or your PA Contact. If you disclose your personal information
directly to other companies, your personal information will be dealt with
according to their privacy practices.
What personal information do we collect about you, and when do we collect it?
you register to become a FE Magazine Member, we will ask you for information such as
your name, address, contact telephone numbers, email address, credit card
details and other (optional) information. Once you PA meets you your PA will
also ask you for personal information.
may receive personal information about you from third parties. Except in the
cases where we are merely processing such information for them, we rely on third
parties to obtain your consent for us to use this information.
What do we use your personal information for?
you're a registered customer we may use your personal information to:
confirm your transaction has been completed
communicate with you about your access to, or use of, our service
check that you're a registered customer if you call the
helpdesk. For security reasons we'll ask you for some of the information you
gave us when you registered and check this against our records
let you know (by PA, telephone or email) about any changes to our
our understanding of the type of customers you are to maintain our high level of
subject to your agreement, provide you with information about
FE Magazine third party products and services
manage our network of Members
and detect criminal activity, fraud and misuse of or damage to our network, and
to prosecute those responsible
may sometimes ask other companies to provide any of the above services on our
behalf. If we do this, we share your personal information with them for this
purpose. Please see 'Do we share your personal information with anyone else?'
for more information on this.
What other information do we collect?
have information about your use of our services (such as the amount of time you
spend online). We mainly use this information to manage our network and for
billing purposes. However, we may also use this information for marketing BT's
services. We do not disclose this information to anyone other than to our agents
who process it on our behalf. Your decision on whether you want to receive
details of other BT products and services which is made when you register for or
order a service, also applies to this information. Consequently, if you do not
wish us to use this information for marketing purposes but during registration
elected to receive details on other BT products and services, you need to
with most (if not all) web site operators, we also collect information from
visitors to our web site and registered customers to help us improve our web
site and the services we make available. This information tells us, for
instance, how many visitors there were to our web site, when they visited, for
how long and which areas of our web site they went to. This information helps us
to assess which parts of our web site are popular or need improving. We may
share this aggregate data with our advertisers and other companies which offer
their goods or services on our web site so that they can see how effective our
web site is as a sales channel for their products but any information we share
in this way is anonymous and you could not be identified from it. We do not use
this information to:
identify individuals visiting our web site (unless you agree to
this by clicking on the 'Remember Me' function)
analyse your visits to any other web sites (except that we do
track you if you go to web sites carrying our banner, but we do not identify
personal details while we do this)
track any internet searches which you may make while on our web
we share your personal information with anyone else?
sometimes use other companies to provide some of our services, or to provide
services to us, and we share your personal information with these other
companies. However, these companies can only process this information according
to the instructions we give them, may only do things with your personal
information that we are entitled to do, and may only act on our behalf. In
addition they are required to meet the requirements of the Data Protection Act
to keep the information secure.
We'll also disclose your personal information when required to do so by law, for
example under a Court Order, or in response to properly made demands under
powers contained in legislation.
there is a change (or prospective change) in the ownership of FE Magazine or any of
its assets, we may have to disclose personal information to the new (or
For how long do we keep personal information?
time period for which we keep information varies according to what the
information is used for. In some cases there are legal requirements to keep data
for a minimum period. Unless there is a specific legal requirement for us to
keep the information, we will retain it for no longer than is necessary for the
purposes for which the data was collected or for which it is to be further
How can you find out what personal information we hold about you?
you want to know what personal information we hold about you, please write to
the following address, enclosing a cheque for the administration fee of £10 made
FE Magazine UK Ltd Head Office
44 Valleyfield Road
you want specific information, please contact your PA, because this will speed
up our reply. Please also give us any relevant details to help us find the
information you're looking for. Please also note that in some instances, we may
be able to provide the information you want without you having to make a formal
request as described above.
How can you change the personal information we hold about you?
the information we hold about you is inaccurate, please let us know and we will
make the necessary amendments and confirm that these have been made.
How do we protect your personal information?
We're serious about guarding the security of your personal information and the
details of any transactions made. We take appropriate organisational and
technical security measures to protect your data against unauthorised disclosure
or processing. on the internet we use a secure server to store the information
you give us when you register or order (including your credit card details and
your password). Any personal data you send us is securely encrypted.
Personal internet Fraud information
Over and above what we do to safeguard your privacy and security, there are a
number of things you can do to protect yourself from internet fraud:
choose a password you can remember but others will not guess, change it
regularly and, if you do write it down, keep it somewhere safe and secure
when you have finished your session on our web site, make sure you prevent your
details being seen by anyone that you do not wish to see them. So, if you've
registered and logged in, remember to log off. Clear any cache so there is no
record of any transactions left on screen — both Netscape and Internet Explorer
let you do this. We also recommend you then close your browser so any history of
the session is cleared
removing the 'Remember Me' cookie, just untick the box when you sign in.
customer, we will notify you of the changed Policy